ISO/IEC 20000 Introduction

ISO/IEC 20000 Introduction (PECB)

 

За Курса (About this Course):

    • The PECB ISO/IEC 20000 Introduction training course enables you to comprehend the fundamental concepts of a Service Management System (SMS). During this training course you will understand the importance of a Service Management System and the benefits that businesses, society and governments can obtain from it.

Цели – Какво ще научите (Course Goals/Skills):

  • Understand the concepts, approaches, methods, and techniques used to implement a service management system.
  • Understand the basic elements of a Service Management System (SMS).

Формат на курса (Course Format):

Присъствен (Classroom) Курс в Учебната ни зала или В Офис на Клиент

Онлайн (Online/Virtual) Курс във виртуална зала с инструктор

Език на курса (Course Language Option)

Български (Bulgarian)

Английски (English)

Може да изберете Език на който да се проведе обучението – български или английски. Всичките ни инструктори владеят свободно английски език.

Учебни Материали (Student Guides):


 

Учебните материали са достъпни в електронен формат. Могат да се ползват online/offline на всяко устройство. Доживотен достъп.

Лабораторна среда (Lab Environment):

Всеки курсист разполага със собствена лаб среда, където се провеждат упражненията, част от курса. Не е необходимо да инсталирате софтуер на компютър или специални изисквания за хардуер.

Участниците в присъствен формат в Учебния ни център разполагат с индивидуален компютър по време на обучението.

След завършване получавате (At Course Completion):

Lifetime Access - Video Archive 24/7

Certificate of Course Completion

Доживотен достъп до видео архив с запис на всяка отделна лекция.

Официален международно признат сертификат за завършен курс на обучение.

Продължителност (Course Duration):

  • 1 работен ден (09:00 – 17:00)

или

  • 8 уч.ч. обучение (теория и практика) в извънработно време с продължителност 1 седмици
  • събота и неделя 10:00 – 14:00, 14:00 – 18:00, 18:00 – 22:00
  • понеделник и сряда 19:00 – 23:00
  • вторник и четвъртък 19:00 – 23:00

Плащане

 

Заявка за издаване на фактура се приема към момента на записването на съответния курс.

Фактура се издава в рамките на 7 дни от потвърждаване на плащането.

Предстоящи Курсове

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Dec 30
View Calendar
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